Find out ways to find empathy for your Ex with Rich Heller of Rich in Relationship. Rich has a Masters in Social Work and is trained in mediation with the Center for Understanding in Conflict. He is a Certified Professional Coach, and an ELI Master Practitioner. He works with people engaged in high levels of conflict so that they can create cooperation out of conflict. Rich grew up in NYC, is a child of divorce, has been divorced and remarried.